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We hope that you can find all the resources you need for bathroom furniture, bathroom cabinets, vanities, and bathroom design here at Premiere Vanities. We know that finding the right bathroom vanity and purchasing a large piece of furniture like this can be a major investment, so here at Premiere Vanities we want to make sure that you feel comfortable shopping with us, and that you are completely satisfied with your bathroom vanities. Below you will find Frequently Asked Questions, and you may visit our Bathroom Design section or Customer Satisfaction page for further information. Please look over these questions and answers, and should you have any other questions or concerns, please do not hesitate to call us at 1-866-434-2544.
Frequently Asked Questions
Is it safe to order online?
Yes, it is very safe to order online with Premiere Vanities. The secure server will protect and scramble all of your shipping and credit card numbers with Industry-Standard SSL encryption technology. You can place an order with us by simply clicking the "Add to Cart" button next to the item you wish to buy. Or, if you would rather complete the purchase over the phone, you can call our toll free number, 1-866-434-2544. Whether you choose to order completely online or speak to one of our friendly customer service representatives, you can feel safe and secure knowing that we utilize all protective measures to ensure the safety of your information. Please visit our Privacy Policy section for more information.
What methods of payment do you accept?
At Premiere Vanities, we accept Discover, Visa, MasterCard, American Express, or you can use Google Checkout if you prefer. We will only charge your credit card when your item is shipped to you. (If you have a gift certificate, it will be redeemed when your item ships).
How much do I pay for shipping for my new bathroom vanity?
We know you have a choice when you shop, so to show your our great appreciation for doing business with us, we give you FREE shipping within the 48 contiguous United States. Sales tax will be charged on all orders shipped to California. Please contact us about shipping quotes for Canada or other international orders, and be sure to include the item number and the complete shipping address in your email.
How long will it take to receive my order?
We can give you estimated delivery times only for your bathroom furniture shipment. Delivery times for FREE shipping on our bathroom vanities and furniture are calculated based on the product's availability, the size of the item and your location. You can click on “calculate my shipping date” during the online checkout process for your estimated delivery dates, or you can also check your e-mail purchase confirmation for your estimated delivery dates.
Is it possible to track my order?
If you want to know where your order is on its way to you, you can log into your account and view “track my order”. Or you may call our customer service center and provide a representative with your order number.
What color is the bathroom vanity wood or countertop? Can I get a sample?
At Premiere Vanities, we do our very best to provide you with the best product descriptions that we can, and we provide high quality pictures of all our bathroom vanities and cabinets. At this time, we are unable to provide samples of our vanities, but we can send more information at your request if you let one of our customer service representatives know if you would like to have further information or photos sent to you.
Will the vanity or furniture require a lot of assembly?
Most of our bathroom vanities and furniture do not require major assembly, but some items may require some assembly. All parts including tools, screws, nuts and bolts are packed securely in small bags and boxed with easy to follow instructions. Typical tools that you may need to have on hand include a hammer, an adjustable wrench and screwdrivers. Please contact us if you would like to check on the assembly needed for a specific bathroom vanity or cabinet.
What is Your Returns and Exchanges Policy?
At Premiere Vanities, our first priority is to provide you with great selection and customer service that exceeds your expectations. We offer a 30-day, "no questions asked" return policy, as long as your item is in new, resalable condition and in its original packaging. Please visit our Returns and Exchanges page for further information.
Is there a Manufacturer's Warranty? What if my bathroom vanity arrives damaged?
We stand behind all of our manufacturers’ warranties. If you would like detailed information on a specific bathroom vanity or cabinet warranty, please contact our customer service department. In the unlikely event that your vanity is not in perfect condition or you are not satisfied with your purchase, you must contact our customer service department to determine your eligibility for a return/exchange before packing and returning your item.
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